General Information
Thank you for choosing Idealstor! It is Idealstor's endeavor to provide the
highest quality support to our customers. Support is available 8:30 AM to 5:30 PM CST.
Please review our Frequently Asked Questions and you will find most of the answers
there. If you fail to find answers to your questions, feel free to contact our
technical support at support@idealstor.com.
Phone: 512-279-4321
Tested backup software includes:
- Paragon Drive Backup™ 11 Server (Recommended)
- Backup Exec - any version after 9.0
- Arc Serve 2000 sp4
- Arc Serve Brightstor - any version after 9.0
- Retrospect - any version after 6.5
- Commvault
- Shadow Protect
- Win2k Backup
- UltraBac
- PowerQuest V2I
- Acronis TrueImage
- Double-Take
- Bakbone
- Syncsort Backup Express
- Microsoft Data Protection Manager (DPM) - Requires Cristalink Firestreamer